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Privacy Policy

Introduction

Sharekhan Limited (TM)) operates the web site accessible from the URL www.Sharekhan.com (the 'Web Site').

Sharekhan Limited is committed to protecting your privacy and utilising technology that gives you the most powerful, safe, online experience that you can get anywhere else.

Sharekhan Limited does, however, gather certain information that is provided by you to the Web Site. Sharekhan Limited believes that by collecting this information Sharekhan Limited is able to provide you with a personalised web experience, and to assist its own sales team and advertisers in efficiently reaching an appropriate audience.

Sharekhan Ltd requests the minimum information it believes necessary to achieve this goal.

The following discloses Sharekhan Ltd's information gathering and dissemination practices for the Web Site:

System Data:

Sharekhan Ltd uses your IP address to help diagnose problems with our server and to administer the web site. Your IP address is used to identify you and your shopping cart and to gather broad demographic information.

Registration Data:

The Web Site's registration form may require users to give us contact information (like their name and e-mail address), unique identifiers (like their PAN Number) and demographic information (like their pin code, age or income level). The Web Site uses customer contact information from the registration form to send the users information about Sharekhan Ltd and promotional material from some of Sharekhan Ltd's partners. The customer's contact information is also used to contact the visitor when necessary. Unique identifiers (such as PAN numbers) are collected to verify the user's identity. Demographic and profile data is also collected at the Web Site. We use this data to tailor the visitor's experience at the Web Site, showing them contents that we think they might be interested in, and displaying the contents according to their preferences. This information is shared with advertisers on an aggregate basis.

Links and Co-Branded Sites:

This site contains links to other Web Sites which are not necessarily been screened or reviewed by Sharekhan.com. Sharekhan Ltd is neither responsible for the privacy practices or the contents of such Web Sites nor shall be held answerable for the inaccurate, inappropriate or offensive data, material, information, products and services that may be viewed on those sites.

Sharekhan Ltd operate a number of cobranded sites. Policies regarding information collection and sharing may differ on some of these co-branded sites. If you have any particular questions, you should check the privacy statement that appears on each co-branded site.

Order Forms:

The Web Site uses an order form for customers to request information, products and services. The Web Site collects visitors' contact information (like their e-mail address), unique identifiers (like their PAN number) financial information (like their account or credit card numbers) and demographic information (like their pin code, age or income level). Contact information from the order form is used to send orders, information about Sharekhan Ltd, and promotional material from some of Sharekhan Ltd's partners to the visitors of the Web Site. The visitor's contact information is also used to get in touch with the visitor when necessary. Financial information that is collected is used to check the users' qualifications and bill the user for products and services. Unique identifiers (such as PAN numbers) are collected from Web Site visitors to verify the user's identity.

Surveys and Contests:

The Web Site's online surveys ask visitors for contact information (like their e-mail address) and demographic information (like their pin code, age or income level). The Web Site uses contact data from its surveys to send the user information about Sharekhan Ltd and promotional material from some of Sharekhan. Ltd's partners. The customer's contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below. Demographic and profile data is also collected at the Web Site. The Web Site use this data to tailor its visitor's experience at the Web Site, showing them content that it thinks they might be interested in, and displaying the content according to their preferences. This information is shared with advertisers on an aggregate basis.

Sharekhan. Ltd run contests on the Web Site in which we ask visitors for contact information (like their e-mail address). Sharekhan Ltd uses contact data from its contests to send users, information about Sharekhan. Ltd and promotional material from some of our partners. The customer's contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below.

Third-Party Advertisement Servers:

Sharekhan Ltd engages the services of an outside advertisement company to display advertisement on the Web Site. These advertisements may contain cookies. While Sharekhan Ltd uses cookies in other parts of the Web Site, cookies received with banner advertisements are collected by the Advertisement company, and Sharekhan Ltd does not have access to this information.

Protection of your Data and Information:

The privacy and protection of your data and information provided to us is of vital importance. Sharekhan Limited shall ensure to safeguard the security and confidentiality of any information you share with us. Any personally identifiable information of the customers obtained by us shall not be used or shared other than for the purposes to which the customers consents. However security and confidentiality of information cannot be guaranteed cent percent. Hence despite our utmost efforts to protect your personal information, Sharekhan Limited and Sharekhan.com cannot warrant the security of any information you transmit to us through our online services. Such transmission of your personal information is done at your own risk.

Disclosure of Customer Information :

Sharekhan Limited and Sharekhan.com shall not deliberately disclose customer's personally identifiable information to any unauthorized third person, save and except where such information shall be disclosed in good faith and for the purpose of law for the time being in force or to protect the rights and property of Sharekhan Limited and Sharekhan.com.

Public Forums :

The Web Sites makes chat rooms, forums, message boards and/or news groups available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.

Supplemental Information :

The Web Site supplements the information that you provide with information that is received from third parties.

Further to the above, in light of the recently notified Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011.(Hereinafter referred to as the Rules)

Following amendments deem required under the Privacy Policy -

The following shall be deemed to be sensitive information -

Sensitive personal data or information of a person means such personal information which consists of information relating to;-

(i) password;

(ii) financial information such as Bank account or credit card or debit card or other payment instrument details ;

(iii) physical, physiological and mental health condition;

(iv) sexual orientation;

(v) medical records and history;

(vi) Biometric information;

(vii) any detail relating to the above clauses as provided to body corporate for providing service; and

(viii) any of the information received under above clauses by body corporate for processing, stored or processed under lawful contract or otherwise:

provided that, any information that is freely available or accessible in public domain or furnished under the Right to Information Act, 2005 or any other law for the time being in force shall not be regarded as sensitive personal data or information for the purposes of Rules.

Collection of Information:

Any personal information collected from the client would be collected in order to satisfy the following conditions -

1. Compliance with KYC guidelines as per SEBI / Exchanges / Or any other Act or regulation requiring the same and any internal KYC guidelines formulated by Sharekhan.

2. In order to provide enhanced trading experience to the client.

3. In order to provide any further information to be provided to regulators.

Such information may be collected in a manner that the client is always aware of the collection and purported usage of the same. The client shall have an option to withdraw consent to share the information. However such intimation shall be required in writing. Such intimation shall only be taken into account from the date on which the same is received. Sharekhan may stop services in case such intimation is received in case the same is required under the regulations. Such information shall only be used for the purpose it is collected.

Further once the information is not required the same would be deleted provided the same is in compliance with the Regulatory requirements. Clients would be allowed an option not to disclose any information to be collected, provided the same is in compliance with regulatory requirements.

For any grievances the clients should send communication to [email protected]. Sharekhan shall endeavor to resolve issues in a time bound manner. It shall be our endeavor to resolve such issues within 30 days from receipt.

Disclosure of information:

1. Disclosure of sensitive information would be as per the terms agreed by the clients. For any change in such terms, the clients would be informed.

2. Provided no consent may be required in case the same is being shared as per compliance guidelines or as required by regulators.

3. Any information being disclosed to third parties would be in accordance with the Rules and would be done provided such third party has the same level of compliance guidelines as Sharekhan.

4. Sharekhan shall allow clients to review their personal information and the same shall be allowed to be edited provided exchange guidelines relevant to the same are followed.

Sharekhan shall maintain, reasonable security practices and procedures and maintain a comprehensive documented information security programme. In the event of an information security breach, Sharekhan or a person on its behalf shall be required to demonstrate,as and when called upon to do so by the agency mandated under the law, that we have implemented security control measures as per their documented information security programme and information security policies and information security policies that contain managerial, technical, operational and physical security control measures that are commensurate with the information assets being protected with the nature of business

Security

Password Protection

We give you a unique user name and two passwords one for just Browsing and one solely for transaction purposes. When you place an order we ask you for the transaction password which authenticates your identity from our highly secured database. The system also has a feature which automatically expires your transaction password in 30days . This would mean we force you to change your password every month for ensuring high security for all your transactions. You can also change your password online at any time. In addition, you can use the Log Off button located throughout the site to securely exit your account without closing your browser.

Session Control

Also there is an internal session manager that ensures that even if you are not around your browser for more than 20 minutes it asks for a login once you are back to ensure that no one else can twiddle around in your transactions and throw up a surprise for you (Pun intended!!)

Internet Scanners and Intrusion Detection System

The system maintains a database of attack signatures which is continuously updated and against which it will scan all incoming traffic to detect any malicious activity or hacking attempts into the site. In the event of a possible attack, it will terminate that session, log the attack details and also alert the administrator.

RESEARCH - DISCLAIMER

Research Reports

This document has been prepared by Sharekhan Ltd. (SHAREKHAN) and is intended for use only by the person or entity to which it is addressed to. This Document may contain confidential and/or privileged material and is not for any type of circulation and any review, retransmission, or any other use is strictly prohibited. This Document is subject to changes without prior notice. Kindly note that this document is based on technical analysis by studying charts of a stock's price movement and trading volume, as opposed to focusing on a company's fundamentals and as such, may not match with a report on a company's fundamentals. (Technical specific). This document does not constitute an offer to sell or solicitation for the purchase or sale of any financial instrument or as an official confirmation of any transaction. Though disseminated to all customers who are due to receive the same, not all customers may receive this report at the same time. SHAREKHAN will not treat recipients as customers by virtue of their receiving this report.

The information contained herein is obtained from publicly available data or other sources believed to be reliable and SHAREKHAN has not independently verified the accuracy and completeness of the said data and hence it should not be relied upon as such. While we would endeavour to update the information herein on reasonable basis, SHAREKHAN, its subsidiaries and associated companies, their directors and employees (“SHAREKHAN and affiliates”) are under no obligation to update or keep the information current. Also, there may be regulatory, compliance, or other reasons that may prevent SHAREKHAN and affiliates from doing so. This document is prepared for assistance only and is not intended to be and must not alone be taken as the basis for an investment decision. Recipients of this report should also be aware that past performance is not necessarily a guide to future performance and value of investments can go down as well. The user assumes the entire risk of any use made of this information. Each recipient of this document should make such investigations as it deems necessary to arrive at an independent evaluation of an investment in the securities of companies referred to in this document (including the merits and risks involved), and should consult its own advisors to determine the merits and risks of such an investment. The investment discussed or views expressed may not be suitable for all investors. We do not undertake to advise you as to any change of our views. Affiliates of Sharekhan may have issued other reports that are inconsistent with and reach different conclusion from the information presented in this report.

This report is not directed or intended for distribution to, or use by, any person or entity who is a citizen or resident of or located in any locality, state, country or other jurisdiction, where such distribution, publication, availability or use would be contrary to law, regulation or which would subject SHAREKHAN and affiliates to any registration or licencing requirement within such jurisdiction. The securities described herein may or may not be eligible for sale in all jurisdictions or to certain category of investors. Persons in whose possession this document may come are required to inform themselves of and to observe such restriction. Either SHAREKHAN or its affiliates or its directors or employees / representatives / clients or their relatives may have position(s), make market, act as principal or engage in transactions of purchase or sell of securities, from time to time or may be materially interested in any of the securities or related securities referred to in this report and they may have used the information set forth herein before publication. SHAREKHAN may from time to time solicit from, or perform investment banking, or other services for, any company mentioned herein. Without limiting any of the foregoing, in no event shall SHAREKHAN, any of its affiliates or any third party involved in, or related to, computing or compiling the information have any liability for any damages of any kind. The analyst certifies that all of the views expressed in this document accurately reflect his or her personal views about the subject company or companies and its or their securities and do not necessarily reflect those of SHAREKHAN. Further no part of the analyst’s compensation was, is or will be, directly or indirectly related to specific recommendations or views expressed in this document”

Compliance Officer: Mr. Joby John Meledan; Tel: 022-6115000; email: [email protected]

Contact : [email protected]

SEBI Registration details:

Registered Office: Sharekhan Limited, 10th Floor, Beta Building, Lodha iThink Techno Campus, Off. JVLR, Opp. Kanjurmarg Railway Station, Kanjurmarg (East), Mumbai - 400042, Maharashtra. Tel: 022 - 61150000.

Sharekhan Ltd.: SEBI Regn. Nos.: BSE / NSE / MSEI (CASH / F&O / CD) / MCX - Commodity: INZ000171337; DP: NSDL/CDSL-IN-DP-365-2018; PMS: INP000005786; Mutual Fund: ARN 20669; Research Analyst: INH000006183; For any complaints email at [email protected].

Copyright

Copyright

All contents of this Web Site are protected under the Copyright Act. All rights on this Web Site are reserved and no part of this Site shall be reproduced, stored in a retrieval system or transmitted in any form or by any means - electronic, electrostatic, magnetic tape, mechanical, printing, photocopying, recording or otherwise including the right of translation in any language without the permission of SHAREKHAN LTD.

Java and all Java-based trademarks and logos are trademarks or registered trademarks of Oracle and/or its affiliates.

Responsibility for use of Information

Acting on the information given on Sharekhan.com and other inter-linked sites to buy, sell or hold securities shall be done by the customer on his/her/their own risk & responsibility and Sharekhan Ltd. and Sharekhan.com shall not be liable for any consequences thereof. Such information should not be taken as any recommendation or solicitation to buy, sell or hold securities. The information contained herein is from sources believed reliable. Sharekhan Limited and Sharekhan.com do not represent that it is accurate or complete and it should not be relied upon as such.

Important Links

• PRE OPEN SESSION
• SEBI mandated POA changes
• Merged Pay-in/Pay-out
• Submission of Important Documentation 
• Corporate Action 
• 5 Days Square Off 
• Change in Profile 
• New Option Brokerage Structure
• List Of Tradable Scrips
• Auction Settlement Cycle
• Mandate for Digital Contract Notes
• Penalty for Insufficient Margin in the Derivatives Segment
• Restriction on funds movement between various market segments
• Circular on Periodic Call Auction in Illiquid securities
• NSE India
• BSE India
• SEBI
• RBI
• MCX
• MSEI
• NCDEX
• NSDL
• CDSL
• MSEI

Arbitration Mechanism in Stock Exchanges:

• SEBI Circular No. Aug 11 2010
• SEBI Circular No. Aug 31 2010
• SEBI Circular No. Feb 09 2011
• SEBI Circular No. Jul 05 2013
• SEBI Circular No. Jul 05 2013

Disclaimer

Disclaimer and Limitation of Liability

The site, including any content or information contained with it or any site related service, or any product or service licensed or purchased through the site, is provided on an " as is" basis and without warranties of any kind, either express or implied, including, but not limited to warranties of title or non-infringement or implied or warranties of merchantability and fitness for a particular purpose, other than those warranties which are implied by and incapable of exclusion, restriction or modification under the laws applicable to this agreement.

You acknowledge that any warranty that is provided in connection with any of the products or services described herein is provided solely by the owner, advertiser, manufacturer or supplier of that product and/or service, and not by Sharekhan.com. Sharekhan.com does not warrant that your access to the site and/or related services will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available is free of viruses or other harmful components. Access to and use of this site and the information is at your risk and Sharekhan.com does not undertake any accountability for any irregularities, viruses or damage to any computer that results from accessing, availing or downloading of any information from this site. Sharekhan.com does not warrant or make any representations regarding the use or the results of the use of any product and/or service purchased in terms of its compatibility, correctness, accuracy, reliability or otherwise. You assume total responsibility and risk for your use of this site and site-related services.

You agree that, except as provided under the Sharekhan.com return policy, Sharekhan.com and its group companies, its directors, officers, employees, agents, sponsors, consultants, business partners or other representatives ('service providers') shall not be responsible or liable for any direct, indirect, incidental, consequential, special, exemplary, punitive or any other damages (including without limitation loss of profits, loss or corruption of data, loss of goodwill, work stoppage, computer failure or malfunction, or interruption of business) under any contract, negligence, strict liability or other theory arising out of or relating in any way with the use of the site or in reliance of the information available on the site, site-related services, or any products or services offered or sold or displayed on the Sharekhan.com site.

If the foregoing limitation is held to be unenforceable, the maximum liability of Sharekhan and its service providers to you shall not exceed the amount of fees paid by you for the products or services that you have ordered through the site.

A possibility exists that the site could include inaccuracies or errors. All efforts will be made to update the information herein on reasonable basis, however, Sharekhan and/or its affiliates/ group companies/employees are under no obligation to update the information. Also there may be regulatory, compliance, or other reasons that may prevent Sharekhan and/or its affiliates / employees from doing so. Sharekhan or any of its affiliates or employees shall not be in any way responsible and liable for any loss or damage that may arise to any person from any inadvertent error in the information contained in this email. Additionally, a possibility exist that unauthorised additions, deletions or alterations could be made by third parties to the site. Although Sharekhan attempts to ensure the integrity, correctness and authenticity of the site, it makes no guarantees whatsoever as to its completeness, correctness or accuracy. In the event that such an inaccuracy arises, please inform Sharekhan so that it can be corrected

The price and value of investments and the income derived from them can go down as well as up, and you may not get back the amount you invest. Changes in the rate of exchange may have an adverse effect on the value, price and income of investments in deposits other than your own. Past performance is not necessarily a guide to future performance. The services and investments referred to in our Site may have tax consequences and it is important to bear in mind that Sharekhan does not provide tax advice. The level of taxation depends on individual circumstances and such levels and bases of taxation can change. You should consult your own tax advisor in order to understand any applicable tax consequences.

Sharekhan does not make any personal recommendations. The information on our Internet site is provided solely to enable investors to make their own investment decisions and does not constitute a recommendation to buy, sell or otherwise deal in investments. Our services and the securities we offer services on may not be suitable for all customers and, if you have any doubts, you should seek advice from an independent financial adviser.

This Internet site is only available to residents in India and is presently not available to foreign residents including non resident Indians (NRIs) in foreign jurisdiction where the services cannot be offered without prior regulatory compliance. In such cases due efforts are been made to comply with regulatory requirements in various jurisdictions which shall be notified from time to time. This service does not constitute an offer to sale or a solicitation to any person in any jurisdiction where it is unlawful to make such an offer or solicitation.

No information, market analysis, research report etc. on the web site is to be construed as a representation with respect to shares, securities or other investments regarding the legality of an investment there in under the respective applicable investment or similar laws or regulations of any person or entity accessing the web site.

You understand and agree that no joint venture, partnership, employment or agency relationship exists between you and us as a result of this agreement or on account of use of our web site.

Price and availability of products and services offered on the site are subject to change without prior notice. To the extent we provide information on the availability of products or services you should not rely on such information. Sharekhan will not be liable for any lack of availability of products and services you may order through the site.

Third Party Links

Sharekhan neither makes representations, warranties regarding the accuracy of information in third party sites nor do we recommend or second their views contained in third party sites. Sharekhan suggests that you always verify the information obtained from linked sites before acting upon this information. Sharekhan is not an agent for linked third parties nor do we endorse or guarantee their performance. The information or advice offered by linked third parties may not be products of Sharekhan Also, please be aware that the security and privacy policies on linked sites may be different from our policies, so please read third party privacy and security policies closely. If you have any questions or concerns about the products and services offered on linked third party sites, please contact the third party directly.

Governing Law
Transactions between you and Sharekhan shall be governed by and construed in accordance with the laws of India, without regard to the laws regarding conflicts of law. Any litigation regarding this agreement or any transaction between customer and Sharekhan.com or any action at law or in equity arising out of or relating to these agreement or transaction shall be filed only in the Competent Courts of Mumbai alone and the customer hereby agrees, consents and submits to the jurisdiction of such courts for the purpose of litigating any such action.

BSE Disclaimer

The Bombay Exchange Ltd. is not in any manner answerable, responsible or liable to any person or persons for any acts of omission or commission, errors, mistakes and/or violation, actual or perceived, by us or our partners, agents, associates etc., of any of the Rules, Regulations, Bye-laws of the Stock Exchange, Mumbai, SEBI Act or any other laws in force from time to time.

The Bombay Exchange Ltd. is not answerable, responsible or liable for any information on this Website or for any services rendered by us, our employees, and our servants.

Sharekhan Limited (CIN:U99999MH1995PLC087498)

Registered Office: Sharekhan Limited, 10th Floor, Beta Building, Lodha iThink Techno Campus, Off. JVLR, Opp. Kanjurmarg Railway Station, Kanjurmarg (East), Mumbai - 400042, Maharashtra. Tel: 022 - 61150000.

Sharekhan Ltd.: SEBI Regn. Nos.: BSE / NSE / MSEI (CASH / F&O / CD) / MCX - Commodity: INZ000171337; DP: NSDL/CDSL-IN-DP-365-2018; PMS: INP000005786; Mutual Fund: ARN 20669; Research Analyst: INH000006183; For any complaints email at [email protected].
Compliance Officer: Mr. Joby John Meledan; email id: co[email protected]; Tel: 022-61150000.

NDNCR Terms & Conditions

By accepting the T&C you authorize Sharekhan, its representatives & agents to provide information about various products, offers and services provided by Sharekhan through any mode including telephone calls, SMS, e-mail, letters & any other mode of communication. You also confirm that laws in relation to unsolicited communication referred in "National Do Not Call Registry" as laid down by "Telecom Regulatory Authority of India" will not be applicable for such information/ communication.

KYC (Trading + DP account)

KYC Languages

Download Client Registration Documents (Rights & Obligations, Risk Disclosure Document, Do's & Don't's) in Vernacular Language :

English
Assamese	Bengali	Gujrati	Hindi	Kanada
Kashmiri	Konkani	Malyalam	Marathi	Oriya
Punjabi	Sindhi	Tamil	Telegu	Urdu

Note: "This document is a translated version of the client registration documents in English and is being provided in vernacular language to facilitate better understanding by the investors. In case of any ambiguity, the contents of the English version would prevail."